Last updated: 30 September 2026
- We ship from South Africa to addresses within South Africa.
- Delivery takes 7 to 14 working days from the date your order is placed.
- Shipping cost, where applicable, is shown at checkout before you pay.
- You will receive tracking details by email once your order ships.
- Delays caused by couriers, public holidays or events beyond our control are outside our power, but we will help you track your parcel.
- Please check your delivery address carefully. We are not responsible for parcels sent to an incorrect address supplied by you.
- If your order has not arrived within 14 working days, email supportelanora@gmail.com with your order number and we will investigate.
ÉLANORA, 8431 Seboko Street, Brakpan, Gauteng, 1548, South Africa